Tuesday, 8 December 2009

Steps to take if you have been caught by the Nanny Scam

Hello ****,


Thanks for getting back to me.


I’m sorry to hear that you have paid them money and I doubt that you will ever hear from them again. However, I think you can act in a positive way to try and get your money back although it may take time.


The first thing you should do is to quickly go to your local police station with copies of all emails and payment details and lodge a formal fraud event with them. There is probably not much they can do but unless this is registered with them (same thing as if your passport was stolen) they will for sure get away with this.


Once registered with the police and you have a Case or Reference Number of some kind, contact the company through which you have paid the money. This is probably Western Union? If this was a local office, report the police reference to them and lodge a formal request to be reimbursed; again, try to get a reference number.


Once you have done both these things, please contact me again with this information as I have contacts in London with the Western Union fraud department. (If the payment company is different I will contact their fraud department). This is important because when I contacted them before about this they said that unless I could present a specific event of financial theft, there was nothing they could do. I will also need to know all account details and names that these crooks gave you as well as their email correspondence between them and you.


As I said, this may take time and patience but in the long run, with your help and my contacts, we may be able to persuade the payment company to reimburse you and if possible close these people’s accounts.


And lastly, if you have any friends who are in a similar position, please warn them. One way to do this is to write a comment via my blog on this subject.


I hope this has been useful and look forward to hearing from you soon.


Best regards,


Max Travel Ltd

250 York Road


London SW11 3SJ

T.+44 (0) 20 7095 0920

F.+44 (0) 20 7095 0921

December 2009 Max Travel Newsletter

Max Travel Logo
In This Issue
City Breaks:
Holiday Offers:
Hotel of the month:
Villa of the month:
Tour of the month:
Tour Operator News:
UK Theatre Breaks:
Rail & Flight Offers:
Other Packages:
Website Links 
Max Travel Ltd
Mountain Tracks
For Guided Off-Piste Skiing & Summer Climbing

Mountain Company
For treks to the Himalayas & Africa

Couleur Sports
For sporting events and match tickets
Max Travel Online Services
Would you like to receive our newsletters? 
Join Our Mailing List
Newsletter Issue: 7 December/2009 Top
This month we are pleased to present a new selection of honeymoon packages as well as a series of special trips to Italy. If you know anyone who is planning a wedding do please let them know about us. We are also introducing a new hotel in Bali, the Matahari. Check our new way to save yourself lots of money when you travel in Europe or America! 
Best Regards.

City Breaks from £199 per person!
  • Fly from London to Barcelona and stay 2 nights in a 4* hotel from £225 per person including breakfast. Barcelona is a lively city with plenty to offer, it isGaudi's Barcelona also one of the best cities
    for an amazing night life.

  • Fly from London to Budapest for 2 nights in a 5* hotel on a room only basis from £245 per person. This city has so much to offer and discover. 

  • Fly from London to Agadir, Morocco for 3 nights in a 4* hotel on a bed and breakfast basis from £245 per person. With a great location, just 300 meters from the beach this is a prefect getaway.

Holiday Offers from £399 per person for 7 nights.
  • Fly from London to Bali and spend 10 nights on a B&B basis in our 5* luxury hotel The Matahari Beach Resort from only £1655 per person. This wonderful property, set on the northern coast of the island is a haven of tranquillity. For more information on this spectacular property please see our Hotel of the Month section below.

  • Egypt: Cairo and a Nile Cruise from £1099 per person - please call us for details or look on our website for more detail on our fantastic tours of Ancient Egypt.

    Gaudi's Barcelona

  • London to Sharm el Sheikh for 7 nights on an all inclusive basis from only 450 per person in a 4* hotel - why not combine this beach holiday with a stay in Cairo or a Nile cruise with our own dedicated private guide? Or visit the Pyramids in Cairo by air as a day trip?  Please call for more detail.

Hotel Partner of The Month: The Matahari Beach Resort and Spa in Bali, Indonesia.
The Matahari Beach Resort and Spa.
Matahari pool
The 5* Matahari Resort has many unique advantages: it is a Relais & Chateaux resort with extremely high standards of service and facilities. It is very keen on promoting the local Balinese culture so you will be immersed in the island and its history. 
The hotel is on the north-west shore of the Sea of Bali in the Pemuteran region, 2 hours from Dempasar Airport. It is about as far away from anywhere as you can get on the island. 

The hotel can arrange private guided tours to many beautiful sites. Weddings are a once-in-lifetime event and the Matahari will certainly make sure your event is unforgettable.
The hotel facilities include 16 bungalows, each with 2 bedrooms and  a terrace. They  range from 50 to 100 sqm.
Sporting facilities include a gym, beach, tennis, volleyball etc. as well as its own PADI Resort Diving School. The local reefs are truly wonderful and the famous Menjangan Island is accessible by boat from the hotel on an exclusive basis. There is also a fantastic Spa and 2 pools.

The Matahari Resort is unique for its blend of Indonesian and European cuisine. You may even take cooking classes to learn the secrets of this exotic cuisine. There are 2 restaurants and a bar.

Matahari bedroomPlease call us for more fantastic rates or please visit our website.   

Villa / Apartment of the Month: The Champagny en Vanoise Apartment in the "La Plagne" ski area.
Champagny Chalet
The 3 bedroom Le Chargalon apartment is in the charming village of Champagny en Vanoise which is linked to La Plagne and Les Arcs with 425kms of Pistes, 3 glaciers and 2 summits of more than 3000 meters.

The apartment is situated at the top of the village, overlooking the whole valley towards Courchevel, and only a very short, level walk to the telecabin. 5 Kms away, in the valley of Champagny En Haut, Ice climbing enthusiasts have access to the only artificial Ice Tower in Europe as well as 22 kms of maintained Nordic Cross Country Skiing terrain. Champagny is the gateway to the Vanoise National Park. If you like the mountains, this is an ideal village for both winter and summer holidays.  
Champagny 2
Click here for more details, availability and rates. We can assist you with flights and car rental as well.

Tour of the Month: Tanzania Safari & Zanzibar, 12 days from £2,099 per person (for a family of 4). 
This tour was arranged for a client and took place in October 2009.
 Tanzania Safari
Day 1. Return flights with British Airways to Dar El Salam and on to to Arusha. Transfer to Tarangire National Park
Game drive in park with picnic lunch, dinner & overnight at Maweninga Camp.
Maweninga Camp

Day 2. Tarangire, full day game drive in Tarangire NP
Lunch at Tarangire Safari Lodge, dinner and overnight at Maweninga camp
Day 3. Tarangire / Manyara / NGO      
AM departure to Manyara NP.
Picnic lunch under the acacias.
PM game drive in Manyara and departure to Karatu
Dinner and overnight at Plantation Lodge
Day 4. Ngorongoro crater / Olduvai
AM Departure to Ngorongoro crater for game drive with picnic lunch. PM walk to Kopje with Maasai Escort
Dinner & overnight at Olduvai Camp
Olduvai Camp
Day 5. Olduvai / Serengeti
AM departure to Serengeti, Game drive on the way, Picnic lunch.
PM game drive in Serengeti, dinner & overnight at Ronjo Camp.
Ronjo CampDay 6. Serengeti
Full day game drive in Serengeti, Picnic lunch or lunch at camp. Dinner & overnight at the Ronjo Camp

Day 7. Serengeti / Zanzibar
Early AM game drive along rivers
Then head to Seronera airstrip & assist for boarding regular flight to Zanzibar

Meet & greet at ZNZ airport & transfer to Karafuu (cottage), Free PM at Karafuu
Dinner & overnight at Karafuu (cottage)
Day 8. Karafuu / Zanzibar / DAR / LHR
Early AM transfer to Dar El Salaam and BA flight back to London.


Tour Operator News: Egypt Guided Tours.
Max Travel & Egypt Guided Tours specialize in providing the best value-for-money holidays and tours to Egypt. We offer guided tours with your own private Egyptologist. These are truly unique holidays which greatly surpass those offered by mass-market package tour companies. Please contact us for more information.
For an idea on some of the fantastic itineraries we have to offer see below:
1) Classical Egypt 1 - Cairo and Luxor - 7 days
2) Classical Egypt 2 - Cairo and Luxor - 10 days
6) Lazy Days & Balmy nights - 3 day cruise & 4 days Luxor
Please send us a booking enquiry form or call us for more details. We can also tailor make ANY holiday to your requirements.
Back to Top

Theatre & Meal Breaks from £32.50 per person!
  • GreaseThe Lion King with a pre-theatre meal from only £40 per person.
  • Grease - this fantastic show is offering tickets from £26 per person including a meal!

  • The amazing city of London has numerous Theatres. Combine a great play or musical with a pre or post-show meal for a memorable evening out. We have many shows to choose from such as Oliver, Hairspray, Joseph, Dirty Dancing, Billy Elliott, The Lion King and many plays.

    Should you be out of town then ask us for some of our fantastic hotel rates and include an overnight stay. We can also book excursions and river cruises etc. Call us now for more details.

Rail and flight offers:

St Pancras London
  • Paris day trips with lunch included for only £99 per person. We can also offer Disney packages as well as day trips to Brussels or Bruges - please call for details.

  • We can offer rail journeys throughout the UK and Europe, please call for rates and details. 

Other Culture, Sports, Activities & Events:
Through our Sporting Events company Couleur Sports, we now have for sale packages for the following World Events: 
  1. The 2010 FIFA Football World Cup in South Africa
  2. The 2011 RFU Rugby World Cup in New Zealand 

Packages for these events and others such as the Rugby 6 Nations 2010 are available; please contact us for further details.
We can offer a varied range of other packages, for example:
  • Cookery holidays (new Italian packages available)
  • Wine tasting Holidays
  • Painting holidays
  • Activity holidays (Ski, Trekking, Adventure and much more!)

Back to Top

newsOther Max Travel News:
Have you ever wondered how to avoid the huge fees your credit card companies charge you when you pay for hotel bills or restaurants in the €uro Zone?

Well, here is how to do it; you can now have a corporate or private Caxton FX €uro denominated Mastercard. This will be charged and debited in €uros. All you need to do is to fill it up with pounds (online) before you go. There are no exchange or commissions fees involved. This works for the US$ as well.

We have been using these cards for the last few months and it has saved us many £'s! Here is a link for you to have a look at, or mention Max Travel if you call Caxton (020 7201 0526).

Max Travel has added a specialist Honeymoon / Wedding / Hen and Stag Weekend section to the website; should you have any requirements for such occasions please send us an email or call us for information. We are developing new ideas but so far we have honeymoons to Bali, Italy, Greece, the UK, Malta and Egypt.  

Our friends at Mountain Tracks have just released their new 2009/2010 brochure; it is packed full of wonderful trips. Do have a look at their website or email them for a brochure to be sent to you.
Max Travel Ltd
Free Airport Transfer / Business Class Lounge Offer
Each time you introduce a friend to us and they become a new client of Max Travel's, we will offer you either 1 free Sky Shuttle airport transfer from central London to Heathrow or 1 free entrance to a UK airport business class lounge. Tell your friends to quote: MAXREF when they contact us. Thanks very much!